Privacy Policy

TrueHorizon AI LLC, a Delaware (US) limited liability company and its affiliates and subsidiaries, (collectively, "TrueHorizon AI", "we", "us" or "our") are committed to protecting your ("you", "your", or "user") privacy and abide by this privacy policy (this "Privacy Policy"). This Privacy Policy explains how we collect, use, disclose, and apply the information collected when you use or access our website, located at https://www.truehorizon.ai ("Website").

This Privacy Policy sets forth our policy with respect to information that we collect from you, on or through the Website, that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you ("Personal Information" or "Personal Data"). By using the Website or otherwise interacting with us, you are agreeing to this Privacy Policy. Please read it carefully. If you do not agree herewith, do not access or use the Website.

1. Changes to this Policy

We may change this Privacy Policy from time to time by publication of an updated version on our Website, which shall become effective immediately upon publication. We encourage you to review our Privacy Policy whenever you access or otherwise use the Website. Your continued access or use of the Website constitutes your acceptance of any updated version of this Privacy Policy, as published.

2. How We Collect Information

We may collect information about you by and/or through the following means: (i) Directly from you, when you provide information to us or interact with us; (ii) Automatically when you access, utilize or interact with our Website; or (iii) From social networks and other sources of publicly available data.

3. What Information We Collect

When you access or view our Website, or otherwise interact with us, we may collect and process the following types of Personal Data: Usage Details, Device Information, Location information, Contact information, Survey information, and Crash and Error Information.

4. No Sensitive Data

You agree to not upload, transmit, store, disclose or make available through the Website any Sensitive Data (as defined below), and you agree and acknowledge that we will have no liability whatsoever for such Sensitive Data erroneously transmitted through the Website.

5. Cookies and Other Technologies

Our Website may use "cookies" or "other technologies" to collect information and support certain features of our Website. Cookies and other technologies allow us and third parties to obtain information about your visits to our Website, including analyzing your visiting patterns.

6. Types of Cookies

We use the following types of cookies: Necessary Cookies, Preference Cookies, Session Cookies, Analytics Cookies, and Marketing Cookies.

7. How We Use Your Information

We may use the Personal Data that we collect for our legitimate interests including: supporting the provision and maintenance of the Website; providing information and services that you request; responding to your inquiries and feedback; sending administrative information; improving the functionality of the Website; customizing content and advertisements; developing and analyzing our Website; sending commercial or marketing messages; protecting rights and interests; conducting audits and data analysis; and complying with legal obligations.

8. How We Share and Disclose Information

We Do Not Sell Personal Data. We do not "sell" or "share" your Personal Data for monetary consideration. We may share Personal Data with service providers and business partners to assist us in meeting business operations needs.

9. Your Choices

You can manage cookies through your web browser. You can stop marketing emails by following the "unsubscribe" link. You may request to review, update, or delete certain Personal Data by contacting us.

10. Security

We take security seriously and have implemented administrative, physical, and technological measures to protect your information from unauthorized access, loss, misuse, disclosure, alteration and destruction.

11. European Residents

If you are a resident of the European Economic Area, you may have certain rights regarding the Personal Data we maintain about you, including: Information and Access, Rectification, Right to be Forgotten, Restriction, Objection, and Transferability.

12. Canadian Residents

If you are a resident of Canada, you may have certain rights regarding the Personal Information we maintain about you under PIPEDA.

13. U.S. State Privacy Rights

If you are a U.S. resident, we process your Personal Data in accordance with applicable U.S. state data privacy laws including California (CCPA/CPRA), Colorado, Connecticut, Virginia, Utah, and other states.

14. Personal Information Retention

We will retain information required to comply with privacy requests, manage active accounts, as required by law, in order to resolve disputes, or enforce our agreements.

15. Links to Third Party Websites

The Website may contain links to other websites not operated or controlled by us. The information that you share with Third Party Websites will be governed by their specific privacy policies.

16. Privacy of Children

We do not knowingly accept or solicit Personal Data from a user who is known to be under the age of thirteen (13). If you are under the age of thirteen (13), please do not use our Website.

17. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us via e-mail at privacy@truehorizon.ai.